Terms of Service.

Acceptance of Terms

By accessing or using DEINO (including the website, API, SDKs, and any related services), you agree to be bound by these Terms of Service (“Terms”). If you do not agree, do not use the service.

If you are using DEINO on behalf of an organization, you represent that you have authority to bind that organization to these Terms. References to “you” include both individual users and organizations.

Service description

DEINO provides auditable oracle infrastructure for regulated AI workloads. This includes:

• API access to probabilistic forecasts across a versioned 4-layer ontology (Living Map).
• Webhook-based alerting on profile axis changes (Drift Alerts).
• Reproducible historical state queries (Backtest Forensics).
• Cross-domain graph traversal (Path Queries — V2).
• Customer-deployed profiling agents (Custom Axes — V2/V3).
• Geo-sectoral risk visualization (Risk Maps — V3).
• Audit manifest export for every output.

Specific features available depend on your subscription tier. See /pricing.

Accounts and access

You must create an account to use DEINO. You are responsible for: (a) maintaining the confidentiality of your credentials; (b) all activity that occurs under your account; (c) notifying us immediately of any unauthorized access.

You agree to provide accurate, current, and complete information when creating an account, and to update it as it changes. We reserve the right to suspend accounts with materially inaccurate information.

You may not share account credentials. Each individual user must have their own account. Account sharing is grounds for termination without refund.

Acceptable use

You agree to use DEINO only in compliance with our Acceptable Use Policy, which is incorporated into these Terms by reference. Among other things, you may not:

• Use DEINO for surveillance, stalking, or harassment of any individual.
• Use DEINO to profile political opposition, journalists, dissidents, or any persons targeted for their lawful activities.
• Use DEINO in violation of applicable law (including sanctions and export controls).
• Use DEINO to develop, design, or deploy weapons.
• Attempt to reverse engineer, decompile, or extract source code (except as permitted by applicable law).
• Probe, scan, or test the security of the service without prior written authorization.
• Resell, white-label, or distribute DEINO to third parties (Enterprise tier may include limited resale rights as separately negotiated).

Violations may result in immediate suspension or termination without refund. See AUP for the complete list of prohibited uses.

Fees and payment

LLM token costs are billed directly by your LLM provider to you. DEINO does not invoice for LLM tokens. Full plan details at /pricing.

Subscription term and renewal

Free tier subscriptions are month-to-month and may be terminated by either party at any time.

Pro tier subscriptions are month-to-month or annual at customer election. Auto-renewal applies unless cancelled with at least 30 days notice before renewal date.

Enterprise subscriptions are governed by the term in the applicable Order Form. Standard auto-renewal is 12 months with 60-day notice to cancel. Pricing renews at the then-current rate plus any applicable annual escalator (typically 5% or CPI + 2%, whichever is higher).

Customer data ownership

You own your Customer Data. “Customer Data” includes all entities you track, profile axes you configure, custom agents you deploy, and all audit manifests generated for your account. We claim no ownership rights in Customer Data.

You grant DEINO a limited, worldwide license to use Customer Data solely to provide and improve the service for you. We will not use Customer Data to train any machine learning models. We will not access Customer Data except as necessary to provide the service or as required by law.

Upon termination, you have 60 days to export Customer Data via API or contact [email protected] for assistance. After 60 days, Customer Data is permanently deleted from our systems.

Intellectual property

DEINO and all related software, documentation, branding, and content are owned by DEINO and protected by intellectual property law. Your subscription grants you a non-exclusive, non-transferable, revocable license to use the service in accordance with these Terms and your subscription tier.

Open-source components used by DEINO are subject to their respective licenses. A list of open-source components is available at /trust. The audit manifest format specification is published as an open RFC under CC-BY 4.0 license.

If you provide feedback, suggestions, or ideas about DEINO (“Feedback”), you grant us a perpetual, irrevocable, royalty-free, worldwide license to use that Feedback without restriction.

Disclaimers and limitations

NO GUARANTEES OF AI ACCURACY. DEINO produces probabilistic estimates. We do not guarantee the accuracy of any forecast, prediction, or inference. You are responsible for evaluating DEINO outputs in the context of your business decisions, applicable law, and professional judgment.

NO FINANCIAL ADVICE. DEINO is not a registered investment adviser, broker-dealer, or financial intermediary in any jurisdiction. Nothing produced by DEINO constitutes investment advice, recommendation to buy or sell securities, or legal/tax advice.

SERVICE PROVIDED “AS IS.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, DEINO IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS, WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT.

LIABILITY CAP. Our aggregate liability to you for any claim arising from these Terms is limited to the fees you paid us in the 12 months preceding the claim. SOME JURISDICTIONS DO NOT ALLOW EXCLUSION OF CERTAIN WARRANTIES OR LIMITATIONS OF LIABILITY; THE ABOVE MAY NOT APPLY TO YOU.

EXCLUSION OF INDIRECT DAMAGES. Neither party is liable for indirect, incidental, special, consequential, or punitive damages, including loss of profits, revenue, data, or business opportunities, even if advised of the possibility.

Indemnification

You agree to indemnify and hold harmless DEINO, its officers, employees, and agents from any claims, damages, or expenses (including reasonable legal fees) arising from: (a) your use of the service in violation of these Terms; (b) your violation of applicable law; (c) your violation of third-party rights; (d) your Customer Data.

We agree to indemnify you against third-party claims that DEINO infringes their intellectual property rights, subject to standard exclusions (modifications by you, combination with non-DEINO services, etc.). Our maximum indemnification liability is capped at the fees you paid us in the 12 months preceding the claim.

Termination

Either party may terminate the service for material breach if the breach is not cured within 30 days of written notice. We may terminate immediately and without notice for: (a) violation of the Acceptable Use Policy; (b) non-payment after the cure period; (c) bankruptcy or insolvency of customer; (d) court order.

Upon termination: (i) your access to the service ends; (ii) you have 60 days to export Customer Data; (iii) prepaid fees for unused service periods are non-refundable except as required by law; (iv) sections that by nature survive termination (IP, indemnification, limitation of liability, dispute resolution) remain in effect.

Governing law and disputes

Until DEINO incorporates as a Delaware C-Corporation: these Terms are governed by the laws of Argentina, with exclusive jurisdiction in the courts of the City of Buenos Aires.

After Delaware incorporation (planned 2027): these Terms will be governed by the laws of the State of Delaware, USA, with exclusive jurisdiction in Delaware state and federal courts. Customers will be notified 30 days before the change takes effect.

For Enterprise customers, governing law and dispute resolution provisions in the MSA take precedence over this section.

Miscellaneous

• Entire agreement: these Terms (with any applicable Order Form, DPA, AUP, and Privacy Policy) constitute the entire agreement between you and DEINO.
• Amendments: we may modify these Terms with 30 days notice for material changes. Continued use constitutes acceptance.
• Severability: if any provision is held unenforceable, the rest remains in effect.
• No waiver: our failure to enforce a provision is not a waiver.
• Assignment: you may not assign these Terms without our written consent. We may assign to a successor entity (e.g., upon Delaware incorporation or acquisition).
• Force majeure: neither party is liable for delays caused by events beyond reasonable control.
• Contact: legal questions to [email protected].